RKHammer.com - Guiding Values

THE CLIENT Advisory services rendered to a client are performed in a manner consistent with the highest standards of ethical and professional conduct. These services are conducted in such a way as to be identical if our firm were in the same circumstances and conditions as the client organization.	CONFIDENTIALITY Every course of action we perform or recommend to a client is held to the strictest level of confidentiality. No disclosure of our specific projects or their financial implications are provided without client approval. We identify clearly in advance the party we are representing in all dealings and negotiations.
THE FIRM R.K. Hammer is retained for bankcard and retail bank consulting engagements for financial institutions, including domestic and international. These services are provided without any conflict of interest on the part of the firm, our consultants, or any subcontractor who is involved in any project.	RIGHTS & EXPECTATIONS Our clients have a right to depend upon only the highest standards of professionalism, the independent nature of our advisory work, and the integrity of a twenty-five year career dealing with financial service institutions. We honor those rights and expectations.
DOCUMENT OF UNDERSTANDING Each project we undertake is fully outlined in a written Document of Understanding approved by the client in advance.

Questions? Contact us at:

Phone: (805) 499-8548

Fax: (805) 498-0826